This week my guest is Nancy Butler of AboveAllElse.org. Nancy is a national motivational speaker and entrepreneur who is currently helping other business owners and individuals find success in life and in business. Nancy has over 20 years of experience as an entrepreneur. She started her business back in 1981 as a newly divorced single mom and built her business to be a $200 million dollar financial planning practice which she sold in 2007. In this podcast episode, Nancy shares with me her insight and advice as it relates to connecting, engaging and anchoring clients to your business. Sometimes in this day and age of technology, customer service and customer attention gets overlooked. Nancy provides some great thoughts and ideas that will help keep your customer relations fresh and have your clients coming back time and again. Some of the other items we discussed in this episode include:
- The circumstances that led her to taking the leap and starting her own business
- Setting your business apart from your competition
- Viewing your business from your clients’ perspective
- Creating unique experiences for your clients
- and much more!
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A Virtual Perception podcast is produced and hosted by:
Darlene Victoria Gonzalez of True Harmony Media, LLC